Compliance Officer (Customer Service) July 2026 - Mshel Home

Compliance Officer (Customer Service)

Mshel Homes Limited

Job Type

Full Time

Location

Abuja

Experience

Mid Level

Salary

₦151,000 - ₦250,000

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Additional Details

Application Deadline

30 April 2026, 11:59 PM WAT (Expired)

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Job Description

Job Description

  • The Compliance Officer (Customer Service) is responsible for ensuring that all customer-facing activities, transactions, and interactions at Mshel Homes Limited are conducted in strict accordance with regulatory requirements, company policies, and industry best practices.
  • The role bridges compliance and customer service functions — monitoring service delivery standards, managing budget and inventory, investigating client complaints, ensuring documentation integrity, and promoting a culture of ethical practice and regulatory adherence across all customer touchpoints.
  • The ideal candidate is meticulous, client-sensitive, and well-versed in real estate regulations and consumer protection standards.

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Requirements

Requirements

  • Bachelor's Degree in Law, Business Administration, Estate Management, Public Administration, or a related field.
  • Minimum of 4 years of experience in compliance, regulatory affairs, or customer service management.
  • Prior experience in the real estate, banking, or financial services sector is a strong advantage.
  • Familiarity with Nigerian real estate laws, consumer protection regulations, and relevant compliance frameworks is required.
  • Professional certifications in Compliance (e.g., CAMS, ICA Diploma) or Customer Experience Management are an added advantage.
  • Strong knowledge of compliance principles, regulatory requirements, and risk management.
  • Excellent analytical and investigative skills with a keen eye for detail.

 

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Job Location

Looking for a Full Time Compliance Officer (Customer Service) position in Abuja? Mshel Homes Limited is currently hiring. This role falls under Legal and applications close on April 30, 2026. Explore more Legal jobs in Nigeria on TRThrive and take the next step in your legal career.

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