Issue Resolution Officer

Requirements

• Bachelor’s Degree in any related field
• 1-2 years customer-facing experience at a financial institution or a high-growth software development company.
• Have a good understanding of card disputes ( Banking experience or other related fields)
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Ability to think analytically to solve customer problems
• Customer Empathy
• Listening and communication skills
• Service-oriented mindset
• Ability to grasp basic technical concepts.

How to Apply

• Click the Employer's button to apply.
• If you need guidance preparing your CV, create an ATS-compliant CV here.
• Prepare for common recruitment tests such as the Watson Glaser by practising freely on our platform here.
• After applying, track your application progress and send follow-up emails directly from your Thrive dashboard here.

The Thrive Team wishes you the very best.