Dispute Resolution Officer July 2026 - Moniepoint Incorporat

Dispute Resolution Officer

Moniepoint Incorporated

Job Type

Remote

Location

Remote

Experience

Mid Level

Salary

Negotiable

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Additional Details

Application Deadline

28 April 2026, 11:59 PM WAT (Expired)

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Job Description

Job Summary

The Dispute Resolution Officer is responsible for managing, investigating, and resolving transaction disputes across payment products—MPGS, VISA, Account Switch, and Direct Debit, etc. This role ensures disputes are handled in line with scheme rules, partner SLAs, and internal SOPs, while minimizing financial and reputational risk to the business.

 

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Requirements

Qualifications

  • Bachelor’s Degree in Business, Finance, or related field
  • 3 - 5 years of experience in payments operations, disputes, or customer operations
  • Knowledge of card schemes (VISA, Mastercard ) is a strong plus
  • Fintech or banking experience is an advantage
  • Strong investigative and problem-solving skills
  • Excellent communication and stakeholder management

 

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Job Location

Looking for a Remote Dispute Resolution Officer position in Remote? Moniepoint Incorporated is currently hiring. This role falls under Legal and applications close on April 28, 2026. Explore more Legal jobs in Nigeria on TRThrive and take the next step in your legal career.

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