ThriveHire Help
How to use ThriveHire: applicant pipeline, ATS scoring, tests, interviews, bulk actions, and status updates.
Introduction
ThriveHire centralizes applicant intake for a job posting: tabular overview, deep profile inspection, AI-assisted CV scoring (ATS-style match), optional chat grounded in applicant data, assessment tooling, interview scheduling, and status transitions with notifications. Treat the applicants table as your control plane—most actions either start there or return there after a modal workflow.
Establish an internal convention for status labels (e.g. when to use Reviewing vs Shortlisted) so ATS scores and funnel metrics stay comparable across recruiters.
Search & filter
Search
The search input filters the visible applicant rows by substring match against identifiers such as name and email (implementation may extend to other indexed fields). Matching is case-insensitive; results refine as you type to avoid full round-trips per keystroke where possible.
Status filter
Use Filter to constrain the pipeline stage. Combine with sort to produce stable shortlists—for example, “Shortlisted” sorted by ATS score descending.
| Status | Typical meaning |
|---|---|
| Show all | No stage restriction; full cohort. |
| New | Submitted; not yet triaged or awaiting first human touch. |
| Reviewing | Under active evaluation—documents, tests, or ATS pass in progress. |
| Shortlisted | Passed initial screen; prioritized for interview or deeper diligence. |
| Interview | Interview scheduled or in cycle (badge may also highlight calendar state). |
| Hired | Offer accepted / hiring complete for this posting. |
| Rejected | Closed out without hire; candidate may be notified per your workflow. |
Sort
Sort changes row order only; it does not alter underlying records. Available dimensions typically include ATS score, best test score, name, application date, and a default stable order.
When ATS or test scores are missing, those rows may cluster at the top or bottom depending on direction—confirm empty-score behavior before presenting numbers to stakeholders.
Applicant profiles
Clicking a row opens a profile modal summarizing identity, education, application metadata, skills with tenure, uploaded documents, answers to job-specific questions, and ancillary uploads. This view is optimized for quick scanning; the review modal adds recruiter tooling.
- Identity & contact: Name, email, phone as provided.
- Education: Qualifications, institution, graduation year.
- Application: Status, applied date, availability, compensation expectations where captured.
- Skills: Skill labels with years of experience.
- Documents: CV/resume, cover letter, extra attachments.
Badges on row actions
Review modal
Opened via the row View control (eye icon). It aggregates everything in the quick profile plus recruiter actions: document downloads, structured sections for education and custom questions, and hooks into ATS scoring, chat, tests, interviews, and status transitions.
Use this modal when you need to decide—shortlist, reject, hire, or schedule—rather than only skim metadata.
CV ATS score analysis
The ATS score estimates alignment between the applicant’s CV and your job description using automated comparison of skills, keywords, seniority cues, and related signals. It is an aid—not a legal or compliance determination—and should be paired with human judgment.
Single-applicant flow
- Open review modal for the candidate.
- Run Calculate CV ATS Score to enqueue analysis.
- Inspect percentage result and narrative breakdown when available.
- Use View ATS recommendation for strengths, gaps, interview suggestion, and requirement-level commentary where exposed.
Bulk scoring
Select multiple rows, then choose bulk Score. The system processes sequentially with progress and ETA—ideal before a screening meeting. Failures on individual rows should not silently invalidate the batch; note partial completion in your audit trail.
Keyword-heavy CVs can overshoot; niche roles may undershoot. Re-read borderline scores alongside cover-letter answers and tests.
ATS Chat assistant
ATS Chat is a conversational layer over the applicant record: it ingests CV text, skills, education, and related structured fields to answer recruiter questions in natural language. It accelerates first-pass synthesis—especially for large cohorts—but answers should be spot-checked against primary documents.
Access via the row Chat control. Example prompts:
- “Summarize strongest evidence this candidate meets the leadership requirement.”
- “What gaps appear vs our must-have skills?”
- “Suggest five interview questions grounded in their experience claims.”
Tests & assessments
The Test action routes to Test Manager flows where you assign instruments to one or many applicants.
| Source | Description |
|---|---|
| Existing tests | Reuse organization or job-scoped assessments already authored. |
| New custom test | Build MCQ or theory items tailored to the role. |
| Thrive Test Exams | Generated suites (e.g. Watson-Glaser-style, SJT, GMAT/LNAT-style, psychometric banks). |
| Adopt / copy | Duplicate tests configured for other applicants or postings, then adjust. |
Bulk test invite mirrors single-invite configuration but targets all selected rows—verify selection count before send to avoid spamming wrong cohorts.
Interviews
From the review modal, Interview opens scheduling fields: date/time, modality (video, in-person, phone), location or meeting URL, and optional notes. Submission triggers candidate notifications (email and in-app TR notifications where enabled).
A calendar-style badge on the row marks applicants with scheduled interviews so pipeline reviews remain glanceable.
Status updates
Per-applicant buttons in the review modal map to funnel transitions and usually emit applicant-visible notifications:
| Action | Effect |
|---|---|
| Shortlist | Marks candidate for next stage; confirms positive momentum. |
| Review | Sets Reviewing—signals active evaluation. |
| Reject | Closes application; triggers rejection notification path. |
| Hire | Terminal positive state for this posting. |
Bulk variants apply the same semantics to every selected row—double-check selection before destructive bulk reject or delete.
Bulk actions
Row checkboxes and the header select-all control feed a fixed bottom bar when selection is non-empty. The bar shows selection count and condensed actions.
Test · Score · Shortlist · Review · Reject · Delete · Clear selection
Delete is irreversible; batch reject notifies many candidates—pause for QA.
Documents
CV, cover letter, and supplemental uploads are reachable from profile and review modals with download/open actions. Storage is access-controlled to recruiting roles on the job; retain internal policies for external sharing.
Statistics dashboard
The strip of metric cards above the applicants table is a live funnel snapshot for the current job context—not a global company-wide dashboard unless your deployment scopes it that way. Each card maps to a filterable slice of the cohort.
| Card | What it counts | How to use it |
|---|---|---|
| Total | All applicants attached to this posting. | Baseline volume; compare to historical postings for sourcing effectiveness. |
| New | Typically unreviewed or first-touch pending. | Workload indicator—if it grows while Shortlisted stalls, triage capacity may be constrained. |
| In review | Active evaluation states. | Signal for pipeline friction; large numbers may mean scoring/tests pending. |
| Shortlisted | Candidates cleared for next actions. | Feed into interview capacity planning. |
| Rejected | Closed without hire. | Audit diversity of rejection reasons offline (outside the product if needed). |
| Interviews | Scheduled interview instances or applicants in that stage—follow product labeling. | Align with recruiter calendars and interviewer debt. |
| Hired | Successful placements for this job. | Conversion numerator against Total or Shortlisted. |
Refresh expectations after bulk operations: rejecting twenty applicants moves counts immediately and may shift percentages you communicate to hiring managers.
Recommended workflow
- Triage with filters + ATS sort; bulk-score remaining borderline rows.
- Open top quartile; confirm claims against CV; run or review tests.
- Use ATS Chat for structured pros/cons before panel sync.
- Shortlist or reject with consistent rationale notes (external or internal).
- Schedule interviews from modal; track via badges.
- Close loop with Hire/Reject; archive learnings for future job descriptions.
Quick UI reference
| Control | Icon / label | Purpose |
|---|---|---|
| View | Full review modal | |
| Test | Assign assessments | |
| Chat | ATS Chat |
Status dots/colors in the UI legend: New (blue), Reviewing (yellow), Shortlisted (green), Rejected (red)—exact hues follow theme.
Glossary
Support
For platform issues, billing, role access, or data questions not covered here, contact TR Thrive support with your organization name, job ID if applicable, and screenshots of unexpected UI states (blur personal data).
- Email: support@trthrive.com
- Web: https://trthrive.com/contact
