Know the firm before you brief the firm.

Signed-in users may submit reviews. Clients should base reviews on a real client–firm relationship (instruction or retention). Lawyers and qualified staff may review professional experience such as employment, secondment, or collaboration, subject to the same confidentiality rules as everyone else. Reviews about firms you have not worked with are not allowed.

We keep two averages where data exists: client reviews focus on service delivery (communication, timeliness, fees at a high level, overall experience). Lawyer reviews reflect professional perspectives (culture, standards, workplace factors, peer collaboration). They are labelled separately so readers can interpret each signal in context.

The product may show an anonymous display name or badge to readers, but submissions are tied to your account for moderation, fraud prevention, and disputes. Firms do not automatically receive private contact details when they report content; handling follows our guidelines and support process.

New reviews typically enter a moderation queue. We check for policy fit, confidentiality, tone, and abuse signals. Outcomes can include approval, rejection, redaction, or follow-up questions. Timing depends on volume and complexity—see our published guidelines for detail.

Use “Claim your firm” (or the claim flow from a firm profile) to start verification. After a successful claim, representatives can update directory details and post official responses where the product allows, subject to the same rules on confidentiality and harassment as reviewers.

No. Removal paths are tied to policy breaches, legal obligations, or successful dispute resolution through the platform—not payment to suppress honest feedback. Coordinated fake praise or “review bombing” can result in removal and account action.

No. Reviews are community opinion and experience, not legal advice, a substitute for your own lawyer, or a channel for regulatory complaints. Use appropriate professional or governmental channels for matters that require formal action.

Do not include confidential or privileged information, sealed outcomes, identifiable third parties unrelated to service quality, or gratuitous personal attacks. When in doubt, describe impact on you rather than quoting advice, emails, or settlement figures. Our review guidelines page lists examples.

Use the report or dispute paths offered on the review or firm profile, and include which sentences concern you and why. We may ask for context or documentation where appropriate. Administrative outcomes are applied consistently and logged internally.

Filters combine on the firm directory: name search, location, practice area, reviewer type, and minimum star rating refine the same result set. Use “Apply” to fetch results; pagination updates the URL so you can bookmark or share a view.

Yes. When a signed-in submission passes validation and is recorded, TR Thrive credits 10 points to your user points balance (you should see a confirmation that mentions the reward). That recognises taking time to document your experience; publication is still subject to moderation, and duplicate reviews for the same firm are blocked. Only one review per account per firm. Dashboard · profile & points

Points accumulate on your TR Thrive profile alongside other community actions. From Dashboard → Profile you can use the points-to-Naira conversion flow when it is enabled for your account; converted value lands in your wallet balance and may be applied to eligible site payments—including upgrade packages—where checkout supports wallet funding (always follow the live checkout and conversion rules shown in-product). TR Thrive is also evolving trust signals for consistent, policy-aligned reviewers; watch your profile and announcements for future contributor badges or recognition tied to quality, not just volume. Browse upgrade packages

Open the review guidelines from this directory or the site footer for the complete rules on eligibility, confidentiality, moderation, enforcement, and contact options.