Head of Operations

Job Overview

As the Head of Operations at TR Thrive, you will play a critical leadership role in ensuring the platform delivers exceptional value to its diverse user base, including lawyers, law students, and companies. You will oversee daily operations, optimise team performance, and execute strategic initiatives to enhance platform functionality, user engagement, and growth. This role requires a strategic thinker with a passion for the legal industry, a proactive approach to problem-solving, and the ability to manage a remote-first team. You will collaborate with internal teams and external partners to position TR Thrive as the go-to platform for legal career opportunities in Nigeria and beyond.

Contract Details

Duration: 3-month fixed-term contract, with the potential for a permanent role based on performance and business needs.

Hours: Part-time, 30–40 hours per week, offering flexibility to accommodate other commitments.

Location: 90–100% remote, enabling you to work from anywhere with a reliable internet connection, ideally aligned with Africa/Lagos time zone (UTC+01:00).

Compensation: ₦200,000–₦400,000 per month, depending on experience, qualifications, and demonstrated skills.

Start Date: Immediate, with applications closing once the position is filled.

Key Responsibilities

The Head of Operations will be instrumental in driving TR Thrive’s operational excellence and strategic growth. Your responsibilities will include:

Platform Operations Management:

Oversee the day-to-day functionality of the TR Thrive platform, ensuring seamless user experiences for job postings, event management, scholarship applications, and gamified features.

Monitor platform performance metrics (e.g., user sign-ups, job applications, event RSVPs) and implement improvements to enhance usability and engagement.

Coordinate with technical teams to resolve platform issues and ensure uptime, particularly for high-traffic features like job searches and event registrations.

Team Leadership and Performance:

Lead and motivate a remote team of operational, customer support, and community engagement staff to achieve individual and collective goals.

Establish clear KPIs for team members and provide regular feedback to foster professional growth and accountability.

Promote a collaborative and inclusive team culture aligned with TR Thrive’s values of accessibility, innovation, and user empowerment.

Strategic Growth Initiatives:

Develop and execute strategies to expand TR Thrive’s user base, including lawyers, law students, non-lawyers and firms.

Identify opportunities to enhance platform features, such as new scholarship programmes, expanded event listings, or additional gamified rewards to drive user retention.

Collaborate with marketing teams to promote TR Thrive as the leading platform for legal opportunities in Nigeria, leveraging partnerships with law firms, universities, and professional bodies.

External Relations and Partnerships:

Build and maintain relationships with key stakeholders, including law firms, educational institutions, legal associations, and scholarship providers.

Represent TR Thrive in virtual and in-person engagements, such as industry events or webinars, to enhance brand visibility and credibility.

Negotiate partnerships to expand access to job opportunities, events, and scholarships, ensuring alignment with TR Thrive’s mission.